What is your typical process for working with a new customer?
When we obtain a new client, we provide a service that caters to their needs and schedule. Our maid service creates a checklist for every job and our carpet cleaners give a demo on carpet so customers understand what results to expect.
What education and/or training do you have that relates to your work?
Our company is fully certified by iirc in many different categories:
-Tile and grout
-Pet odor and stain removal
Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing system varies on the customers specific needs. We are fairly priced and we price our selves so the work is performed above average.
How did you get started doing this type of work?
Funny, I always wanted a carpet cleaning business. Don’t ask me why. But the feeling you get when someone thanks you for cleaning their carpet and house is indescribable. Making someone’s home cleaner and overall a better place to live is a fun job to do. Though it is tough at times, I love it passionately.
What types of customers have you worked with?
All types, and when I say all types, I mean it! I work with all types of homes on all types of budgets.
Describe a recent project you are fond of. How long did it take?
Many of my jobs have pet stains. And I pride myself on tackling the odors for customers, we provide a 7 day warranty on all pet odors. Recently it was nice helping families get ready for the holidays and knowing their enjoying time with their family and not having to
Be embarrassed with their carpet and odors.
What advice would you give a customer looking to hire a provider in your area of work?
Absolutely have the company come and do a in home estimate, do a demo for you, and most of all ask questions and verify exactly what you expect to get for your money.
What questions should customers think through before talking to professionals about their project? We can answer YES to all of these questions.
Does your chemical leave a residue?
Do you warranty your work?
Do you have Insurance and are you bonded?
All questions are important and should
Be asked! It will be a better experience for both the customer and the business.